The monthly fee of server maintenance depends on various factors (SLA, the state of the server, the number of services in need of maintenance, etc). Please contact us and we will make you an offer tailored to your needs. To give you an idea of the prices, though, here is a short description of how the prices are generally calculated based on reaction time.
High Level
- Reaction time for critical works: 1 hour (24/7/365)
- Reaction time for regular works: 8 working hours
- Base price: 128€
Normal Level
- Reaction time for critical works: 2 hours (24/7/365)
- Reaction time for regular works: 16 working hours
- Base price: 64€
Basic Level
- Reaction time for critical works: 2 working hours
- Reaction time for regular works: 1 week
- Base price: 32€
Prices may vary for various reasons
The price might be smaller if
- the server is running a single simple service
- there is a larger cluster of servers
- the order is large
- the server is being hosted by our partners
The price might be higher if
- the server is running nonstandard software
- the server is very outdated. This is a high risk factor (regarding security, reliability, etc).
- the server is running public services with higher than usual usage. This type of server is a bigger challenge regarding security (for example, a hosting server with many domains).
- the number of services running on the server is greater than best practices suggest, or server hardware is running above its capacities.
- the server is running services with a higher risk of attacks (for example, game servers, politics, etc).
NB: Ordering the maintenance service gives you a free server audit and a regular customer discount for all extra services!